【Business Interviews】Overview (概述)

Overview In this course, you will have the chance to practice using the videos to reference, along with keywords , phrases , and dialogue . Students will have the opportunity to share their experiences and offer opinions on the phrases used and how they are applied in telephoning. Each session will have specific template dialogues and exercises for practice. Discussion and experience sharing, pronunciation, and grammar are explored. Course Content Part 1: Common Job Interview Questions 01. 6 Common Interview Questions
02. Language of Job Interviews
03. Tell Me About Yourself
04. What Are Your Strengths?
05. What Are Your Weaknesses?
06. Handling Pressure & Tell me when you demonstrated?
Part 2: Interview Examples & STAR Q&A 07. ZOOM Interview: A Good Example
08. A Job Interview
09. 8 SMART ANSWERS to Interview Questions!
10. STAR Interview Questions and Answers
11. How to Pass a Telephone Interview
Part 3: Specific Interview Questions by Sector 12. IT Interview Questions And Answers
13. Software Developer Interview Questions And Answers
14. Social Media Manager & Digital Marketing Interview Q&A
15. Marketing Manager, Executive, Digital - Interview Q&A
16. Project Manager - Interview Q&A
17. Management & Leadership
18. Cultural Competence Awareness
19. Data Engineer
20. Job Interview Q&A for Analysts
21. SUPPLY CHAIN Interview Questions Class Overview Part 1: Common Job Interview Questions Part 2: Interview Examples & STAR Q&A Part 3: Specific Interview Questions by Sector Part 1 : Common Job Interview Questions 6 Common Interview Questions
1) Tell me about yourself?
2) What is your greatest strength?
3) What is your greatest weakness?
4) Can you tell me about a time when you demonstrated:
- how you handled stress and pressure at work?
- strong leadership?
- excellent customer service?
- your commitment to your job?
- how you overcame a challenging situation at work?
5) Where do you see yourself five years from now?
6) Why do you want to work for us?
- Why do you want this job?
- Why should I hire you?
- What attracted you to this company?
- What's your ideal company? Unit 1 : Interview Dialogue Example Role-Play Practice
Unit 2 : Language of Job Interviews
1. Be concise 2. Use signposting language 3. Use the STAR method to structure longer answers 4. Mirror keywords and phrases
Qu: How do you think your values fit our company culture?
Ans: " I (think/ believe) my values are a good fit for your company culture for two reasons. Firstly, I am well organized and reliable to work with, and secondly, I can work on my own initiative or in a team." Unit 3 : Tell Me About Yourself
Example 1:
" I'm currently a marketing manager with a medium-sized software firm. Since I was young, I've loved writing and design and all things tech. So in university, marketing felt like the perfect fit, and I went straight from college to IBM, where I worked for five years. I'm happy with what I've accomplished, but I'm really looking for a new challenge now, and I love what your company is doing."

Example 2: "I've been in the marketing industry for over five years, primarily working in account and project management roles. I most recently worked as a senior PM for a large tech company managing large marketing campaigns and overseeing other project managers. And now I'm looking to expand my experience across different industries, particularly fintech, which is why I'm so interested in joining an agency like yours."
Example 3: "I come from Russia. My family and I have recently moved to Scotland. My wife works in IT for Diageo Scotland, and my 2 children are settled in school here. As a family , we like skiing, wakeboarding , and the lifestyle here. I have worked for General Motors for over 15 years as a Supply Chain and Logistic Director at the global branch office in Moscow. I was responsible for the distribution and supply chain of spare parts across the world. This involved managing operations, warehousing, dealership distribution, quality control, budgeting, and cost-effectiveness, monitoring and maintaining global manufacturing standards, and after-sales support. People regard me as approachable , positive , reliable, and organized . Currently, I am looking for a full-time opportunity to use my experience in an organization like yours."
Example 4:
" I am Cantonese, and I am currently living with my father and my brother in Hong Kong. I used to work for HipHing, one of the top construction companies in Hong Kong. I have worked there for over 20 years. My last position was as an IT Manager, where I supervised a team of 10 programmers. I specialize in a range of software applications including Python, C#, Java, HTML, SQL, Scrum, Agile, and more. I have worked on a variety of projects including, ordering, purchasing, integrated document management solutions, remote mobile apps, and In-house Internet and Intranet applications. People regard me as approachable, hardworking, reliable, and organized . Currently, I am looking for a full-time opportunity to use my experience in an organization like yours." Unit 4 : What Are Your Strengths? Example 1:
" My strengths are that I have X years experience in a similar job role, I have this particular education qualification, and I do have experience using these particular software tools, I am able to work in a team or on my own initiative. I can also speak several languages. People regard me as a positive, honest and hard-working, reliable person. I always try to listen and learn with everything I do."
Example 2: “I am a detail-oriented, resourceful person who can work effectively and reliably as part of a team, being able to focus on the task at hand, carrying out my work competently and diligently , and also being enthusiastic and motivated about each task." I have a good knowledge of Python, its data ecosystem, and SQL. I expect to graduate with a Master’s Degree in Data Analysis and can speak several languages including Russian, English, Ukrainian, and some German.”
Example 3: "I have over 15 years of work experience in global supply chain management operations, and I am also experienced in Supply Chain Management applications such as SAP, WMS, TMS, SCP. I have good commercial awareness of just in time management and people regard me as positive, honest, hard-working, and reliable . I always try to listen and learn with everything I do."
Example 4: "I have many years of work experience in software development. I have built and supported a wide range of in-house applications such as Document Management systems, and third-party interface systems such as Accounting and HR, etc. In recent years, I have worked as Project Manager to manage a wide range of company software development projects and solutions. I have good commercial awareness of just in time management and people regard me as positive, honest, hard-working, and reliable. I always try to listen and learn with everything I do." Unit 5 : What Are Your Weaknesses? Example 1:
" In the past, I've struggled with my confidence in public speaking, and giving presentations to large groups of people at a conference is a real challenge, that said, I've joined Toastmasters, and I've been working hard to develop more confidence with this."
Example 2: "I think one of my biggest weaknesses is that I can sometimes be a bit too hard on myself . If I make a mistake or get something wrong, I feel it can bother me more than it should. However, it does remind me how genuinely I care for my work. I use it as a motivation and drive to strengthen my mindset so that I can continually review and grow from each experience and learn from it."
Example 3: "One of my weaknesses is communicating fluently in English. Sometimes it takes longer for me to express my ideas, and this can be frustrating to me. However, I am taking private English classes to develop my skills in this area. I can speak Mandarin, Cantonese and have a reasonable understanding of the English language, although I’m still developing it."
Example 4: "One of my weaknesses is communicating fluently in English. Sometimes it takes longer for me to express my ideas, and this can be frustrating to me. However, I am taking private English classes and considering joining Toastmasters to develop my skills in this area." Unit 6 : Handling Pressure & Tell me when you demonstrated ... Tell Me How You Managed a Challenging Project? "When working on projects I always remind my team of the importance of flexible planning, proper execution, good communication, and action-taking . Having an open-mind approach to tasks and projects is essential to managing situations and planning the best approach to deliver them on time and on budget. A typical example of managing a software development project requires detailed planning with the agility to adapt to unexpected changes. I would identify the departments to be involved, and select the key leaders that would report to me. I would have meetings to define the project purpose, milestones, and the final deadline. Once I have the plan ready, I would organize a kick-off meeting and hold regular meetings with team leaders, departments, and executive management."
What is your leadership style? / How do you manage your teams? "I regard myself as a supportive hands-off manager . I give my team the opportunity to learn their work through on-the-job experience and training. People regard me as approachable ; in that, I make sure my team knows they can come to me with problems or questions at any time. I also try to lead from the front as a hands-on manager , if an urgent or critical situation occurs and also on the most important projects.
For instance , in one case, a local dealer made a mistake and forgot to place an order for some spare parts for his customer. This led to complaints from the customer about this dealer. I took the responsibility to personally take the order to this dealer to demonstrate our commitment to them. This also was a great opportunity to strengthen our relationship and reliability as a supplier to all their vehicles that use our parts." Part 2: Interview Examples, STAR Method Example 1:
Can you tell me about a time when you demonstrated excellent customer service? Situation:
There was one time when a customer's order hadn't arrived, and we didn't know what had happened to it.
Task:
The customer was very unhappy, and I had to try to solve the problem for him.
Action :
I arranged for a replacement to be sent, thinking we could find out what happened to the previous order later.
Result :
In the end, the customer was happy that I could solve his problem quickly and simply.
Example 2:
Tell me about a time you dealt with a challenging situation at work.
Using the STAR method your answer should be four sentences long, one for each part.
Situation :
There was one time when I was involved in a project where we realized three days before a project deadline, that two of our teams were using incompatible software tools.
Task :
As the project manager, I had to find a way to deal with this without causing any delays.
Action :
I talked to both team leaders and we made a plan for one team to convert their work into a different format, with help from some staff from other departments.
Result :
It was very close but we managed to get everything done on time.

07. ZOOM Interview: A Good Example
08. A Job Interview
09. 8 SMART ANSWERS to Interview Questions!
10. STAR Interview Questions and Answers
11. How to Pass a Telephone Interview Part 3 : Specific Interview Questions by Sector 12. IT Interview Questions And Answers
13. Software Developer Interview Questions And Answers
14. Social Media Manager & Digital Marketing Interview Q&A
15. Marketing Manager, Executive, Digital - Interview Q&A
16. Project Manager - Interview Q&A
17. Management & Leadership
18. Cultural Competence Awareness
19. Data Engineer
20. Job Interview Q&A for Analysts
21. SUPPLY CHAIN Interview Questions